Terms and Conditions
These terms and conditions govern your use of Spingranny Casino and its associated gaming services. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Spingranny terms and conditions. These provisions apply to all users accessing our services from New Zealand and other permitted jurisdictions.
Eligibility and Account Registration
To register and maintain an account with Spingranny Casino, you must meet specific eligibility requirements. You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater. New Zealand residents must comply with all applicable local gambling laws and regulations.
You may only register one account per person, household, or IP address. Multiple accounts are strictly prohibited and may result in the closure of all associated accounts and forfeiture of any balances. You must provide accurate, current, and complete information during registration, including your legal name, date of birth, address, and contact details. Any false or misleading information may result in immediate account suspension or termination.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other security breach.
Deposits, Withdrawals, and Financial Transactions
All financial transactions at Spingranny Casino are processed in accordance with these casino terms and conditions. Deposits and withdrawals are subject to minimum and maximum limits as specified in your account dashboard and may vary depending on your chosen payment method.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Credit Card Deposit | NZD 10 | NZD 5,000 | Instant |
| Bank Transfer Deposit | NZD 20 | NZD 10,000 | 1-3 business days |
| E-wallet Deposit | NZD 10 | NZD 5,000 | Instant |
| Credit Card Withdrawal | NZD 20 | NZD 5,000 | 3-5 business days |
| Bank Transfer Withdrawal | NZD 50 | NZD 10,000 | 3-7 business days |
| E-wallet Withdrawal | NZD 20 | NZD 5,000 | 1-3 business days |
You must use payment methods registered in your own name. Third-party payments are not accepted. We reserve the right to request verification documents before processing withdrawals, including but not limited to government-issued identification, proof of address, and payment method verification.
All deposits are final and non-refundable except where required by law or in cases of processing errors. Withdrawal requests may be subject to wagering requirements if bonuses or promotional offers have been claimed. We reserve the right to charge fees for certain transaction types or payment methods, which will be clearly communicated before you complete the transaction.
Bonuses, Promotions, and Wagering Requirements
Spingranny Casino offers various bonuses and promotional offers to players, each subject to specific terms and conditions. All bonuses are subject to wagering requirements before any winnings can be withdrawn. Wagering requirements specify the number of times you must wager the bonus amount or the combined deposit and bonus amount before withdrawal.
| Bonus Type | Wagering Requirement | Maximum Bet | Validity Period |
|---|---|---|---|
| Welcome Bonus | 35x bonus amount | NZD 5 per spin | 30 days |
| Reload Bonus | 40x bonus amount | NZD 5 per spin | 14 days |
| Free Spins | 30x winnings | NZD 5 per spin | 7 days |
| Cashback Bonus | 1x bonus amount | NZD 10 per spin | 7 days |
Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while table games and video poker may contribute less or be excluded entirely. The specific contribution percentages are available in the terms of each promotional offer.
Bonuses are limited to one per person, household, IP address, or device. Attempts to abuse or exploit bonuses, including but not limited to creating multiple accounts or irregular betting patterns, will result in the forfeiture of the bonus and any associated winnings, and may lead to account closure.
We reserve the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. Any unused bonus funds or free spins will expire at the end of the validity period specified in the promotion terms.
Responsible Gaming and Account Restrictions
Spingranny Casino is committed to promoting responsible gaming practices and providing tools to help you maintain control over your gambling activities. We offer various self-exclusion and limit-setting options to support responsible gaming.
You may set the following limits on your account at any time:
| Limit Type | Minimum Period | Maximum Period | Implementation Time |
|---|---|---|---|
| Deposit Limit | Daily | Monthly | Immediate for decreases, 24 hours for increases |
| Loss Limit | Daily | Monthly | Immediate for decreases, 24 hours for increases |
| Session Time Limit | 1 hour | 24 hours | Immediate |
| Cooling Off Period | 24 hours | 6 weeks | Immediate |
| Self-Exclusion | 6 months | Permanent | Immediate |
If you choose to self-exclude, your account will be immediately suspended for the selected period. During self-exclusion, you will not be able to access your account, deposit funds, or participate in any gaming activities. We will use reasonable efforts to prevent you from opening new accounts during this period.
We reserve the right to suspend or close accounts if we detect patterns of problem gambling or if requested to do so by regulatory authorities or self-exclusion programmes. If you or someone you know is experiencing gambling-related harm, we encourage you to seek support from organisations such as the Gambling Helpline New Zealand.
Intellectual Property and Prohibited Activities
All content on Spingranny Casino, including software, graphics, logos, designs, and text, is protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use our services for personal, non-commercial purposes only.
The following activities are strictly prohibited:
- Using automated systems, bots, or software to interact with our platform or games
- Attempting to manipulate, hack, or reverse engineer any aspect of our services
- Colluding with other players or engaging in fraudulent activities
- Using our services for money laundering or other illegal purposes
- Uploading or transmitting viruses, malware, or other harmful code
- Harassing, threatening, or abusing other players or our staff
- Using VPNs or proxy servers to conceal your location or circumvent restrictions
- Engaging in advantage play that exploits errors or vulnerabilities in our software
Violation of these casino terms and conditions may result in immediate account closure, forfeiture of all balances, and potential legal action. We reserve the right to void bets, withhold winnings, and report suspicious activities to relevant authorities.
We may suspend or terminate your account at any time if we reasonably believe you have breached these terms and conditions or if required to do so by law or regulatory directive. Upon termination, any remaining account balance will be returned to you after deducting any amounts owed to us, unless the termination is due to fraudulent activity.
These terms and conditions are governed by the laws of New Zealand, and any disputes arising from your use of Spingranny Casino shall be subject to the exclusive jurisdiction of the New Zealand courts. We reserve the right to amend these terms at any time, and continued use of our services constitutes acceptance of any modifications.